Dean Whitbread

usefully imaginative since 1984 
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Seesmic Alpha

Woke up after four hours sleep this morning, and started singing. I haven't done that for a long time, and the reason that I was so happy was that I had attended a spontaneous meetup online with a small bunch of some of my favourite people in the world, the original Seesmic crowd.

As we were discussing those early days of 2007/8 on Twitter, a bunch of us even went onto Seesmic to discuss the phenomenon that was Seesmic Alpha, somewhat nostalgically, but also with some forensic analysis, the gift of perspective, lessons learned, and hindsight.

Was it really three years ago that I stumbled into a video community portal, and made three hundred friends? The joys of the next day's sleep deprivation were countered by the thrill of finding yourself in the next Seesmix, a round up of the best of that week.

While that naked, naive delight and disregard for our dayjobs will never happen again, still nothing yet exists which does what Seesmic did in its early alpha phase - bringing people together to chat, improvise, play, sympathise, debate, and innovate.

Seesmic *was* the birth of interwebs rock n roll, and we were it. As Annie Boccio put it, to much agreement, it was the "Perfect Storm".

We've all moved on, but I can't help thinking that a great and glorious opportunity was missed.

Other networks (Phreadz, 12 Seconds) never provided the same kind of sometimes frustrating but frequently rewarding experience of Seesmic, and there are definable reasons for this.

It's not rocket science why Seesmic Alpha rocked. There was much protest when the community became second priority to revenue as the site opened, and this was the main reason that the interest of the core early adopters waned and ultimately vanished. Really, it is as simple as that. The focus shifted to heavy-handedly seeding content rather than sustaining and building the community, who were, except for a small group of employees, producing hours of engaged material.

Yes, the site could be frustrating and there were tech problems, but there was also great loyalty - all the while enthusiastic, unpaid people were valorized (thanks to Brad Fidler for that accurate description) by being responded to and given recognition by the Seesmix videos.

Many people were inspired by Loic's drive, enthusiasm and directness. How few CEOs would even attempt to reply to everyone? Crazy French man, he did attempt precisely that. Still, I sincerely believe Loic did not understand what he had. He was a dynamic proprietor and his availability was a big part of the place, but he didn't get what was really happening while it was happening - his focus was on business and revenue, and what was happening instead was a spontaneous flowering of culture.

As Patty Hartwell said,

Early Seesmic was a glorious accident of timing and circumstance.

What of the problems? Aside from the legendary tech difficulties, other issues raised last night were trolls needing moderation, restless intelligences being bored hearing the same old conversations, conscientious people being frustrated trying to catch up with every thread. Wise words were spoken about communities stagnating, and there was also a wide recognition that we couldn't go back. Those days are gone.

I don't accept that it must simply die, just because we aren't there. Dost thou think, because thou art virtuous, there shall be no more cakes and ale? We might have grown beyond weekly clubbing, but that doesn't mean the club should be allowed to rot.

Since it worked once, it should work again. The same people would not return in the same way, but, new people could come if the conditions were right. Seesmic Alpha was a viable, valuable ecosystem and I think it could and should be revived.

Here is my (highly valuable) two cents on how to re-create the space, re-launch it, and make it succeed, raccoon and all.

Return to phase one and begin by repeating the things that made it work.

Seesmic Alpha was closed, invite only, like the best clubs, and so I would begin by closing it once more - for refurbishment - while the last few annoying technological glitches are finally ironed out.

It should be inexpensive to fix the few remaining tech problems and make basic improvements, really.

I would thoroughly integrate the site with all the major social networks = cross-posting.

I would allow users to create and moderate their own public, private or semi-private channels, like YouTube, DailyMotion et al.

I would produce a version of Seesmic desktop which could manage this seamlessly (of course!) pushing content into Facebook, etc.

Content is easy, when you know how:

- encourage organic contributions and showcase and reward them without being patronising

- employ hosts like the gently genial and intelligent characters of Whit and Giselle (they really were perfect for their roles)

- ensure different languages and cultures are represented in the mix, in different time zones, so it is never silent

- allow commercial, potential revenue-generating ideas to emerge from the mess, rather than imposing them from outside - which will inevitably happen, if you achieve the right mix of types.

Loic spent a lot of money developing Seesmic, and invested a huge amount of personal energy without which we would have not now have our still treasured experiences and many of our ongoing friendships. I want to give him credit for that, but I wouldn't blame him if he did write it off, having survived the last couple of years while many San Francisco early stage businesses vanished into thin air.

Much work was done and money spent to improve the infrastructure, but so late that by the time it was complete, the people had moved away onto other networks (which all had their own problems). Is that investment all written off? Surely not. Every ecological bone in my body rejects that outcome.

I genuinely believe that is within easy reach to restore and renovate Seesmic Alpha, and return value to the original concept, and that it would be a good idea. I would even call it Seesmic Alpha once again, which would amuse many and make a point. Beta? Who needs that? We have Alpha, and are thus far closer to the source...

I could give you more ideas and analysis for free, but if I did, I'd have to kill you.

Saints are sinners who kept going.
-  Robert Louis Stevenson

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Comments (18)

Nov 12, 2009
tracy apps said...
yeah. we are pretty cool.. aren't we?
Nov 12, 2009
Critter said...
w0rd
Nov 12, 2009
Otir said...
A very nice summing up.
And beyond nostalgia, the enduring network of relationships will prevail anyway.
Nov 12, 2009
djuggler said...
Thanks for the flashback! (man I was nasally in that video) I must echo Otir's statement. I find that the connections I made on Seesmic Alpha have remained my strongest social media connections. I certainly give those folks more time and attention when I see them out in the Wild (be it Facebook, Twitter, a blog, whatever) than others.
Nov 12, 2009
djuggler said...
As for recreating that magic, I'm not sure it can be forced. Seesmic Alpha happened organically. Would reviving it be like having a reunion season of the original Saturday Night Live crowd or would it be like bringing on a new cast? Part of me feels like it had its time. I think that part of me is wrong. Loic has a foundation to make it happen.
Nov 12, 2009
Dean Whitbread said...
@djuggler - as I said: "I don't accept that it must simply die, just because we aren't there.... The same people would not return in the same way, but, new people could come if the conditions were right."
Nov 12, 2009
Mat Luschek said...
Well done, old chap. I don't know if it can be recreated tho. You were right by saying it was all the time and conditions. So wait, we had a reunion? Where was I? You bastards!
Nov 12, 2009
Dean Whitbread said...
@langley actually, i was saying the opposite. i said that *our* time won't return, but the conditions should be restored for others
Nov 13, 2009
AdeleMcAlear said...
Even though I was mainly lurking in the early days of Seesmic, I got to know you lot, though you didn't know me - yet. It was a strange feeling when so many of the early Seesmic Alphas showed up on Phreadz. I knew you, but you had little idea who I was. Regardless, I loved Seesmic Alpha and the unabashed creativity and spark that flew through those pixels. Remember Chris (and others) making people dance in their first or second post in order to be in the community? (Probably one reason why I was a lurker then!)

I'm grateful to have been there and to count the early lot as friends to this day.

Nov 13, 2009
sean 808080 said...
what a great trip down memory lane. as I was late to the party [the story of my life] I was early enough to still enjoy the same energy flash that you describe as a newcomer to a party in full swing.

i saw and engaged with such interesting people. i think of seesmic as the scratch and sniff of web 2.0. such a simple combination of sight and sound but so effective in elevating the quality and stickiness of the experience.

i like to think that the staying power of the connections made is testament to the magic of seesmic. thanks for acknowledging the experience.

Nov 13, 2009
sean 808080 said...
and who knew @langley had such a cute bum? not I!
Nov 13, 2009
Dean Whitbread said...
@sean808080 thanks... :) the esteem and affection held by so many for Seesmic Alpha as evidenced in the reaction to this piece and chat elsewhere has been quite remarkable
Nov 13, 2009
starmike said...
Seesmic was the first of its kind to allow people to create posts and respond without the constraints of simple words. We were finally able to use expressions, vocal tone, our hands (I'm half Italian), and silly visual cues (hi, Tracy). It was as close as we could get to actually being invited to a closed community and meet face to face.

When threads got crazy on Seesmic, it was a wonderful experience.

Apart from what you listed above, there were people that also shoved people away. Horrible, nasty people that would go out of their way to keep the high spirits of the community up, and spare no expense in making sure people were miserable and offended. It was sad.

But look at what we've all created from that. We're all still friends; we haven't moved on from each other, even though we moved on from Seesmic.

I think we'll look back at that in five, ten years and still love it.

Nov 13, 2009
joanikin said...
thanks for this. Have never seen duplication of community engagement as it was in #SeesmicAlpha. People really being themselves! Word @bear!
Nov 13, 2009
starmike said...
Edit above: should say "from keeping".
Nov 13, 2009
loic said...
very moving post thanks Dean. I don't think it's a technology problem though, you could all use the site right now. The reasons why people had times they were excited and then disappeared are entirely different, the same reasons why you're not using it anymore, and those won't change regardless of any tech investment.

We will add video again in Seesmic Desktop, but it's not very high in our priority unfortunately.

I loved Seesmic alpha, it's not closing it again or improving tech that will make it grow in a consistent way. What will make it grow is to just wait a few years that people get more used to being less shy and comfortable with their images in video online. These few years could be like 5 years or more unfortunately.

You guys all rocked in Seesmic alpha and I miss it too, go use it now if you like, it's up!

Nov 13, 2009
Dean Whitbread said...
@loic Thanks so much for your comment.

I agree that tech problems were/are relatively minor - much more so when compared to community - and it wouldn't take much at all to implement the fixes I describe. But I suspect you still don't understand the potential in what you had/have in cultural terms.

Even though I admire your focus on the business, the rush for revenue produced one big mistake. A top-down effort was imposed and the early community didn't like that, their loyalty and talents were ignored and that was a big reason for the exodus, and that was why the place fell silent. I don't agree it would have happened anyway because everyone always goes to play with the next new shiny thing. People are very loyal actually. There are clubs in London have been going for over 50 years, and while old crowds leave, new ones come in. They have makeovers, remain an essential part of the scene, and because they stay up to date and still connect, they continually provide their punters with a space rich with excellent recreational possibilities.

Once into Beta, the Seesmic Alpha community was almost completely sidelined, shut out of the stream of engaged/engaging content which it was very good at producing. You had only to encourage that early creative culture to develop for revenue streams to emerge organically from the platform.

You don't address the biggest point of all, either, which is that Seesmic Alpha produced something unique online and off, and to this day no online experience has equalled it. I still think Seesmic video deserves some creative nurturing. As the community is more important than the technology, the enduring value of this kind of video space is more important than any one crowd.

The potential for culture - by which I mean entertainment in all its forms, drama, comedy, documentary, news - learning, creative collaboration, and yes, buying and selling - was and is massive, and remains largely untapped.

I could give you even more ideas, but as I said, I'd have to kill you... ;-)

Nov 16, 2009
Dean Whitbread said...
Footnote: From a Seesmic video I made 142 days earlier...I understand the business had to change radically stay afloat. Many companies do this - Nokia used to sell gumboots. But, is there really a cap on human engagement? I've always believed is that it's the community that keeps people using the tech, not the tech that makes the community. The video needs to to be integrated into something else - i.e. something cultural http://seesmic.tv/videos/0r6eVDdfJU

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